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Self-Collection: Available at Far East Flora Centre, Level 2, 435 Clementi Road Singapore 599873. Daily operating hours : 8am - 7pm.
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Normal Delivery Fee: $9.00 before GST for every 2 items; within Singapore (excluding Sentosa, remote and restricted areas).
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Normal Delivery Schedule: 9am - 1pm, 2pm - 6pm, and 7pm - 10pm.
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Same-Day Delivery Cutoff: Refer to product pages for specifics.
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Multiple Items to the Same Address: Contact us for details.
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Delivery Fee may increase during peak and seasonal periods. Seasonal Periods: 9-16 February, 2nd week of May. Peak Periods: 3-4 weeks leading up to Chinese New Year and Christmas.
For specific locations like Marina Bay Sands, Jurong Island, and Paya Lebar Quarter, additional arrangements are necessary.
Marina Bay Sands: Delivery to Marina Bay Sands requires the recipient to submit the license plate of our floral delivery vehicle to the building management's security office. Either the sender or the recipient needs to contact the security office directly to facilitate the necessary paperwork and clearance. If clearance issues lead to non-delivery, FarEastFlora.com will not be held responsible. In the event of redelivery being required, an additional fee of $10 before GST will be charged to the sender. The time and date of redelivery will be subject to the availability of our drivers.
Jurong Island: Deliveries to Jurong Island are subject to stringent security measures. If clearance issues result in non-delivery, FarEastFlora.com cannot be held responsible. Should redelivery be necessary due to clearance issues, an additional fee of $10 before GST will be imposed. The scheduling of redelivery will depend on the availability of our drivers.
Paya Lebar Quarter: For deliveries to Paya Lebar Quarter, similar security protocols apply, and the recipient or sender must coordinate with the building management's security office to arrange for necessary paperwork and clearance. In the event of clearance issues causing non-delivery, FarEastFlora.com will not be held responsible. Redelivery, if required, will incur an additional fee of $10 before GST, and the timing will be contingent on our drivers' availability.
Floral arrangements delivered internationally may have differing costs due to currency exchange rates, or regional and seasonal availability. On average, it would take anything between 2 to 3 working days to process and fulfill an international delivery.
Should you have further inquiries or need assistance regarding deliveries to these specific locations, please feel free to contact us at smile@FarEastFlora.com or (65) 6251 2323.
Self Collection
For all self-collection orders, the collection point is at Far East Flora Centre, Level 2, 435 Clementi Road, Singapore 599873. Our self-collection hours are from 8 am to 7 pm. Please ensure that you collect your order on the selected delivery date and time slot chosen during checkout, and within our opening hours.
