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Payment

What payment methods do you accept?

We accept Visa, MasterCard and American Express credit cards, eNETS, DBS PayLah!, PayPal and bank transfer. All transactions made on our site are secure and charged in Singapore Dollars inclusive of prevailing government tax.

For ATM or online bank transfers, please transfer to this account and fax the deposit slip to us at (65) 6355 0620. 

Transfer amount into FarEastFlora.com Pte Ltd account: DBS Current Account (a/c 003-901134-2) or OCBC Current Account (a/c 501-700892-001).

For Corporate PayNow, please transfer to this account: 200001590CAC1 and send us the email or screenshot on the payment confirmation to [email protected] 

How can I be sure that FarEastFlora.com has received my payment?

You will receive two electronic confirmations once you have clicked the “Submit” button on the bank's Internet Banking Page. One from the bank to inform you of the successful transaction, and one from us to acknowledge that we have received your payment.

Do you accept any offline payment, like company cheques or fund transfers?

Yes, please contact us at (65) 6251 2323 for more details.

Who do I contact if I encounter technical problems when making payment with my credit card online?

Please contact us at (65) 6251 2323 with the following information ready on hand:

•         Date and time the error occurred

•         The error message(s) that appeared

•         Type of credit card used for the transaction

•         The operating system (Windows, Macintosh, Unix) you used for the transaction

•         Browser type (Microsoft Internet Explorer, Mozilla Firefox, Google Chrome, etc.)

•         Your contact number during office hours

If the problem persists, please send an email detailing your technical problems to [email protected]