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The Kaleidoscop...


100% Freshness Guarantee
  Call us at (65)  6251 2323 or write to us at custsvc@FarEastFlora.com within 24 hours of receipt of your bouquet, and we will make an exchange no questions asked.
For non-perishable products, contact us within 3 days of purchase

At FarEastFlora.com, we guarantee that your floral arrangements will arrive fresh on arrival. If the flowers you receive are not fresh, FarEastFlora.com will deliver another bouquet of equivalent value at no charge.
   
100% Delivery Guarantee
  At FarEastFlora.com, we guarantee that the flowers will be delivered the same day if the orders are made within the stipulated time frame.

If the delivery is not made within the hours requested, FarEastFlora.com will send a complimentary bouquet to the recipient you designate.

FarEastFlora.com will not be liable for any damages arising directly or indirectly from the late delivery or non-delivery of orders under any of the following circumstances:-

1. The recipient was not present at the address given within the hours during which delivery was requested.
2. Incorrect address was provided.
3. No such person was at the given address.
4. No valid contact number was provided for FarEastFlora.com to reasonably attempt to contact to recipient to make delivery.
5. For all orders of orchid gift boxes, FarEastFlora.com is not able to guarantee successful deliveries with full refunds or free deliveries due to stringent custom control measures post-September 11, 2001.
   
Hassle-free Return Guarantee
  Shop with confidence! At FarEastFlora.com, if you are dissatisfied with the floral arrangement that you receive, FarEastFlora.com will either replace the arrangement or give you a full refund as long as the product is returned in its original and resaleable condition.

To make a return, simply call us at (65)  6251 2323 or send the item back to us at 565 Thomson Rd Singapore 298184 - Flowers & Gifts Department.
   
Limitation of Liability:
  In any event, and notwithstanding anything contained herein, FarEastFlora.com's liability in contract, tort (including negligence or breach of statutory duty) or otherwise howsoever, and whatever the cause thereof, arising by reason of or in connection with the sales and purchase order (except in relation to death or personal injury caused to the customer by the wilful act or gross negligence of FarEastFlora.com or its employees while acting in the course of their employment) shall be limited to the Purchase Price.

The customer shall not seek from FarEastFlora.com the loss of profits, contracts, revenue or business; or indirect, consequential, incidental, special, exemplary and/or punitive damages arising out of or relating to the sales and purchase order.
   

FarEastFlora.com Pte Ltd. All rights reserved.