We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can.
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Please note the following:
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Cancellations must be made more than 48 hours before the requested day of delivery for local orders. |
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For cancellation request received less than the stipulated time, the full purchase amount will apply. |
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No cancellation is allowed for overseas order once the order is confirmed. |
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A special cancellation policy will apply for festive seasons like Christmas, Lunar New Year, Valentine's Day and Mother's Day. |
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Please email cancellation requests to us at
[email protected] with your order number. |
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*Working days are defined as Mondays to Saturdays 9am to 6pm.
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