We understand your plans may change and orders may need to be cancelled. We would want to be able to accommodate your requests as best as we can.

Please note the following: Cancellations must be made more than 48 hours before the requested day of delivery for local orders. For cancellation request received less than the stipulated time, the full purchase amount will apply. No cancellation is allowed for overseas order once the order is confirmed. A special cancellation policy will apply for festive seasons like Christmas, Lunar New Year, Valentine's Day and Mother's Day. Please email cancellation requests to us at [email protected] with your order number.

*Working days are defined as Mondays to Saturdays 9am to 6pm.