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“ I would like to commend you on your excellent service and timely delivery. The recipient has received the gift and is very pleased. Thanks for making our day a great one!”

Goh Adeline

“ I place my order with Marlene and found her a very friendly and patient person. 
I was unsure about the flower coordination, but Marlene was very helpful and assisted me to choose a very lovely combination.  She made my order easy and left me with a very good impression of Far East Flora's customer service.  Because of her, I will recommend Far East Flora to all my friends.”

Leong C.C

“ Hi, thanks for the re-assurance. I'd like to compliment Far East Flora as I'm always very satisfied with the products and service provided.

Little things like these are a nice touch:         

  1. Sending a follow-up e-mail to assure me that the order is in progress,
  2. Addressing me by my name (instead of just "Dear customer)
  3. Having a real person sign off with his/her name on this e-mail (instead of just an auto-generated message). This promotes good communication (some customers just need that extra bit of reassurance)

These little things do count!

I know that whenever I place an order,
I don't have to worry about a thing.

Keep it up! ”

Gwenne Chen Shiqi

 
“ She was totally delighted when she received the flowers and bear. I wasn't with her but I can feel she is happy and excited. Thanks so much for your service. It is greatly appreciated. Perhaps I should be sending you flowers too :) ”

Sean Ting

“ The flowers was received yesterday.
It was extremely beautiful, just as expected. I would like to say I was super satisfied with the reasonable price and delivery service, which was in time as well. Looking forward to patronizing your online store again! :)
Thank you. ”

Lily Teo

“ Just want to thank you for making my order THE most gorgeous of all the stands (at least I think so). Thanks for taking the time to customize it for me and I must say the color combination was perfect and the red/maroon colored "box stand" was something I never expected.

It was absolutely beautiful! 2 thumbs and 2 toes up for your great service! ”

Tina